Stainless One Click Help Point
SC-CR03A stainless one click help point with dual call buttons, SIP communication, 2MP camera and embedded installation for airports, metro stations and public emergency communication.
Description
Brief Introduction
The SC-CR03A Stainless One Click Help Point is designed for public locations where people need a simple and clearly visible way to request assistance. Typical installations include subway stations, airports, libraries, public buildings, and other staffed facilities.
Its brushed SUS304 stainless steel front panel features two call buttons positioned at different heights, allowing users to reach the help function more conveniently. The unit supports SIP-based voice communication, automatic answering, PoE or DC power, and a built-in 2-megapixel camera for projects requiring both voice and video communication with a control room.
Product Features
1.SUS304 stainless steel front panel
The brushed stainless steel panel provides good wear and corrosion resistance. A cold-rolled steel rear cover supports a durable embedded installation.
2.One-click connection to the control room
Call buttons can be configured to dial predefined destinations, allowing users to request help without entering a telephone number.
3.Two call buttons at different heights
The extended panel includes upper and lower call buttons so the help point can be reached more conveniently by users of different heights.
4.Customizable button labels and panel graphics
Icons, button markings, and panel graphics can be customized according to the project language, signage system, or operating requirements.
5.Standard SIP support
The SIP configuration is compatible with common SIP-based communication platforms.
6.PoE or DC power options
PoE can simplify installation by carrying network data and power through the Ethernet connection. DC power is also available according to the selected configuration.
7.Broadcast and control-room communication
The help point supports IP broadcasting and can be incorporated into a wider public communication or emergency assistance system.
8.Built-in 2MP camera
The camera allows the control room to receive visual information during a help call on compatible system configurations.
Basic Parameters
|
Size |
Customizable |
|
Weight |
5KG |
|
Audio output |
3W |
|
Shell material |
Stainless steel |
|
Keyboard material |
Stainless steel |
|
Communication mode |
SIP protocol, analog |
|
Installation method |
Embedded |
|
Power supply |
POE and DC are optional |
A Help Point Designed Around Simple Operation
The SC-CR03A is intended for places where the person requesting assistance may not know how the communication system works.
Instead of requiring users to search for a number or navigate a menu, the panel provides dedicated call buttons that can connect directly to a predefined control room or service point.
The extended panel layout also allows the buttons to be positioned at different heights. This can be useful in public installations where the equipment needs to serve adults, children, wheelchair users, or other users with different reach ranges. Final installation height and accessibility requirements should be determined according to the local project standard.
Voice and Video Communication
For projects that require more than a basic audio call, the SC-CR03A includes a 2-megapixel camera.
When integrated with a compatible control-room system, operators can receive voice communication together with video from the help point. This can help staff understand the situation at the location before sending assistance or taking further action.
The camera function is particularly useful at:
- Metro and railway stations
- Airports and transport terminals
- Public building entrances
- Large libraries or campuses
- Customer assistance areas
- Security and service points
Product Configuration
Network
|
Audio
|
Special Features
|
Embedded Installation and Custom Panel Design
The SC-CR03A is designed for embedded installation, allowing the front panel to sit directly within a wall, column, kiosk, or equipment enclosure.
Because the overall panel size is customizable, the final dimensions can be adapted to the mounting location and project layout. Button symbols, operating instructions, and other front-panel markings can also be customized before production.
For project planning, the required panel dimensions, installation opening, button arrangement, and cable access should be confirmed before manufacture.
FAQ
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